1. Introduction
Welcome to AcademicWriting.pro (“we,” “us,” “our,” or the “Service”). We are committed to protecting your personal data and respecting your privacy when you use our website and services. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our site or place an order. By using the Service, you agree to the collection and use of your data in accordance with this policy.
2. Data We Collect
We collect various types of information in connection with your use of our Service:
2.1 Personal Identifiable Information (PII)
This may include:
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Name
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Email address
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Phone number
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Payment information (handled securely by payment processors)
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Billing and shipping address (if applicable)
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University or school name, academic level (optional)
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Any other information you voluntarily provide when placing an order or using chat/support
2.2 Non-Personal / Usage Information
We also collect information that does not identify you individually, such as:
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IP address
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Device type, browser type, operating system
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Pages visited, time spent on pages
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Order pages visited, order history (without revealing personal details)
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Cookies and similar technologies to track site usage and improve service
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to:
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Remember your preferences and login status
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Understand how you interact with our Service
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Provide targeted content/promotions
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Improve our website’s functionality and user experience
You may disable cookies via your browser settings; however, some features of the Service may not function properly without them.
3. How We Use Your Information
We use your information for the following purposes:
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To provide, maintain and improve our Service
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To process your orders, payments and deliver written work or related services
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To communicate with you — e.g., send confirmations, updates, support responses, marketing (if subscribed)
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To personalize your experience and recommend relevant services
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To measure and analyze usage and trends (for internal analytics)
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To detect and prevent fraud, spam, abuse or other prohibited activities
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To comply with legal obligations and protect our rights
4. Disclosure of Your Information
We may disclose your data in the following circumstances:
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To third-party service providers (e.g., payment processors, customer support platforms, analytics providers) under confidentiality obligations
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To comply with legal requests, court orders, or to protect our legal rights
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In connection with a merger, acquisition, sale of assets or other business transaction — in which case we will notify you of any change in ownership or use of your personal data
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With your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration or destruction. However, no internet transmission or electronic storage is completely secure; we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary for the purposes set out in Section 3. When data is no longer required, we will securely delete or anonymize it in accordance with our internal policies and any applicable legal requirements.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:
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The right to access the personal data we hold about you
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The right to correct or update your personal data
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The right to request deletion or anonymization of your personal data
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The right to object to or restrict processing of your personal data
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The right to withdraw consent where the processing is based on consent
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The right to portability of your personal data
To exercise any of these rights, please contact us at the email address below. We may need to verify your identity before processing your request.
8. International Transfers
Our Service is operated globally. If you are located outside the country where our servers are located, your personal data may be transferred to, stored, and processed in a jurisdiction different from your own. By using the Service, you consent to such transfers.
9. Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal data, please contact us and we will promptly delete the information.
10. Third-Party Links and Services
Our Service may contain links to third-party websites, services or plugins (for example payment processors, analytics providers, or social media). We do not control and are not responsible for their privacy practices. We recommend you review those third parties’ privacy policies before using them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on our website with a revised “Last revised” date. We encourage you to review this page periodically to stay informed of any changes.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
